Privacy Policy
Last updated: January 11, 2026
This Privacy Policy explains how FaarBuild (“we”, “us”) collects, uses, shares, and protects information when you use our website and web app (the “Service”).
1) Information we collect
A. Information you provide
- Account info: name, email, phone (if provided), and authentication details (handled via our auth providers).
- Seller/shop info: shop name, location description, contact details, materials, prices, photos, promotions.
- Buyer activity: inquiries/messages, preferences, and other content you submit.
- Support: information you provide when contacting support (including WhatsApp/email communication).
B. Location information
If you allow location permissions, we may collect precise or approximate location to show nearby shops/materials, calculate distance, and improve relevance. You can disable location permissions in your device/browser settings.
C. Automatically collected information
- Device and usage data: IP address, browser type, device identifiers, pages visited, interactions, timestamps.
- Cookies/local storage: used for essential functionality (like login sessions) and performance.
- Log data: diagnostic and error logs to keep the Service secure and reliable.
2) How we use information
We use information to:
- Provide and operate the Service (accounts, listings, discovery, distance, messaging/support).
- Show relevant nearby shops/materials and improve search and recommendations.
- Enable seller promotions and featured placements.
- Maintain safety and security, prevent fraud/abuse, and enforce our Terms.
- Analyze performance, fix bugs, and improve user experience.
- Communicate with you about updates, support, and important notices.
3) How we share information
We may share information as follows:
- With other users: seller listings (shop name, location area, contacts, materials, prices) are displayed to buyers to enable discovery and connection.
- Service providers: we use trusted providers to host and run the Service (for example, Google/Firebase infrastructure).
- Legal and safety: if required by law, court order, or to protect users, public safety, or our rights.
- Business changes: if the Service is involved in a merger, acquisition, or asset transfer, information may be transferred with appropriate safeguards.
4) Third-party services
FaarBuild may rely on third-party services such as hosting, analytics, authentication, messaging, maps, or storage. These providers process information under their own policies and our agreements with them. Where possible, we limit access to what is necessary to provide the Service.
5) Data retention
We keep information for as long as necessary to operate the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain some information for security, fraud prevention, and backups even after you delete content or stop using the Service, where permitted by law.
6) Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no system is 100% secure. You are responsible for keeping your account credentials safe.
7) Your choices and rights
- Access and update: you can update many details inside the Service.
- Location controls: you can disable location permissions anytime in your device/browser settings.
- Marketing/notifications: you can adjust notification settings if available.
- Delete: you can request account deletion or removal of certain information by contacting us.
8) Children’s privacy
The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate action.
9) International users
If you access the Service from outside Uganda, your information may be processed where our service providers operate. We take steps to protect information as described in this Policy.
10) Changes to this Privacy Policy
We may update this Policy from time to time. We will post the updated version on this page and change the “Last updated” date. If changes are material, we will take reasonable steps to notify users.
11) Contact
Questions or requests about privacy:
Phone/WhatsApp: 0756561550
Email: faarbuild@gmail.com